At dressenvyzone, we take pride in providing high-quality products to our customers. We also understand that sometimes a product may not meet your expectations. If you’re not completely satisfied with your purchase, we’re here to help.

Returns

We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, please contact our customer service team at [email protected] with your order number and the reason for the return. We’ll provide you with instructions on how to proceed.

Please note that the customer is responsible for the cost of return shipping unless the item was damaged or defective upon arrival.

Refunds

Once we receive your returned item, we’ll inspect it to ensure it meets our return policy requirements. If it does, we’ll issue a refund to your original payment method within 5 business days. Please note that it may take some time for the refund to appear in your account, depending on your bank or credit card company.

If your item was damaged or defective upon arrival, please contact us within 7 days of receiving your item to arrange a replacement or refund.

Contact Us

If you have any questions or concerns about our Returns & Refunds Policy, please don’t hesitate to contact us at [email protected]. Our friendly customer service team is always happy to help.